Sue Baldwin - Tips
More Than Just Talking
- For important communication, set aside special time.
- Don't assume that others understand what you are saying.
Ask questions that will tell you if clarification is needed.
- Practice your own listening skills.
- Don't fake listening. If you are distracted and cannot give
the other person your full attention, schedule a time to talk.
Otherwise you might say something you didn't intend to say,
because you weren't able to fully listen.
- Practice and use two-way communication.
Lecturing, ordering, and demanding are not effective forms of communication.
